Privacy Policy
Effective date: August 7, 2026
This Privacy Policy explains how HUIJIA PET handles personal information when you visit huijiapetgear.com, submit a business inquiry, or contact our sales team by email or WhatsApp.
Information We Collect
We may collect information that you choose to provide, including your name, business email address, company, target market, product requirements, estimated quantity, files or reference materials, and the contents of your message. If you contact us through WhatsApp or another communication service, that service may also process your account and communication data under its own privacy policy.
Our website and hosting providers may automatically receive limited technical information such as IP address, browser type, device type, requested pages, timestamps, and security or diagnostic logs.
How We Use Information
- Respond to inquiries and prepare product, sampling or quotation recommendations.
- Communicate about product development, orders and customer support.
- Operate, secure, diagnose and improve the website.
- Maintain business records and comply with applicable legal obligations.
- Prevent fraud, abuse and unauthorized activity.
How Information Is Shared
We may share information with personnel and service providers that support hosting, communications, inquiry handling, product development, manufacturing, logistics, professional advice or legal compliance. We do not sell personal information. We may disclose information when reasonably necessary to comply with law, protect rights and safety, or complete a corporate transaction.
International Processing
HUIJIA PET serves customers internationally. Your information may be processed in countries other than the country where you are located. We take reasonable steps to use information only for the business purposes described in this policy.
Retention and Security
We retain inquiry and business correspondence for as long as reasonably necessary to respond, manage a potential or active business relationship, maintain records, resolve disputes and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system or transmission is completely secure.
Your Choices
You may ask us to access, correct or delete personal information that you provided, subject to applicable law and legitimate recordkeeping requirements. You may also ask us to stop nonessential business communications.
External Services and Links
The website may link to services operated by third parties, including WhatsApp. Their privacy practices are governed by their own policies. We are not responsible for third-party websites or services.
Policy Updates
We may update this policy when our practices or legal requirements change. The effective date at the top indicates the latest revision.
Contact Us
For privacy questions or requests, email andy@huijiapetgear.com.